BitSwan for Telco · by Harmonum

AI for the network, built by people who ran one.

BitSwan turns RAN KPIs, alarms, power telemetry and supplier invoices into live operational intelligence — on-prem, open-source based, and in production at CETIN SK for years.

200,000+

events per second processed in production on telco data streams

Years

live at CETIN SK — national critical infrastructure, regulated environment

20+

telco data sources connected — RAN, core, CPE, power, inventory, CRM

8

use cases live today, each with a documented replication pattern

01 — The problem

Two gaps every telco CTO knows by name

The data exists. The tools exist. What's missing sits between them.

The operational gap

The cause lives in a layer no one is watching

RAN, transport, power, CPE and tickets each have their own console. A degrading backhaul link silently starves a cell; by the time KPIs visibly drop and calls arrive, the trail is cold. Meanwhile, the scripts that should glue it all together are one-off, unowned, and quietly talking to production systems.

  • Per-layer tools, no cross-layer view — symptoms get fixed, causes survive

  • Vibe-coded automations: no Git, no RBAC, no monitoring, no owner

  • Vendor platforms that lock the roadmap to someone else's priorities

The talent gap

Data scientists who speak telco barely exist

AI on a network needs people who understand both KDE models and what PRB utilisation means at 17:00 on a village site. Hiring one side and training the other takes years a transformation roadmap doesn't have.

  • “It is nearly impossible to find data scientists who also know telco. I could hire data scientists, but they would spend years learning telco — and I need to innovate now.”
    Group CIO · European telco group

02 — What you get

A platform, a team, and a pace

Platform

Production-ready from minute one

BitSwan is an enterprise data & AI automation framework: real-time pipelines, Python automations, MCP servers and AI agents — with GitOps deployment, RBAC, secrets management and monitoring built in, not bolted on. Fully on-prem, under your control.

People

Telco DNA, not generic consulting

Decades of combined telco experience on one team: a former telco CIO, CTO and directors of network operations, alongside data scientists and programmers who have worked inside telcos for years. We don't need a workshop to learn what an S1AP alarm or an E-RAB failure means — we've carried the pager.

Pace

Weeks to value, not roadmap quarters

Use cases ship on rails that already exist: the battery-intelligence pilot pattern lands in one region inside eight weeks, and every new connector reuses hardened production modules. Heavy AI use on our side is part of why.

03 — In production

Use cases running on a live network today

Every one of these is deployed at a real operator, with screenshots from the live systems and a video walkthrough.

Network

RAN & transport anomaly detection

A dedicated ML model for every network element across key metrics in 2G/4G/5G and transport. Deviations are correlated across KPIs, filtered for persistence, and handed to operators with one-click feedback.

Energy

Power & invoice intelligence

AI reads every supplier invoice, reconciles invoiced energy against measured site consumption, and queues the discrepancies for review. Energy stops being a line item and becomes an observable system.

Customer & Ops

TESU — the technical-support cockpit

Everything about one customer's connection on one screen: antenna, router, signal, site and cell health with anomaly flags, 30 days of history, and remote actions — plus an AI assistant being built on top.

Network

Site status & network outages

Real-time site availability derived from core signalling: which sites are down, since when, how many customers are affected — with hierarchy, history and a resolution workflow.

Energy · Network

Power outage detection

Mains-power loss detected at the site level and mapped across the country in real time — so the NOC sees the grid event behind the network event.

Network & Ops

Planned outage management

Every planned work order resolved to the customers it will hit — with locations, contact numbers and a ready-to-send notification message. Maintenance stops being a surprise to the people it affects.

Energy

Battery intelligence

Every site battery scored from real outage behaviour, inventory age and load — producing a traffic-light replacement queue for the NOC and field maintenance instead of calendar-based guesswork.

Customer & Ops

Chatbots & AI agents

AI assistants over live operational data, served on private LLM infrastructure through governed MCP interfaces — every tool call authenticated, authorized and audited, and no tokens leaving the building.

04 — How it's built

Open source underneath. BitSwan as the backbone. Your hardware.

Kafka, ClickHouse, Elasticsearch, Grafana, Keycloak, Kubernetes — assembled and operated as one platform, with BitSwan handling ingestion, pipelines, orchestration and deployment. No vendor lock-in, EU data residency, everything on-prem.

Governed end-to-end: Keycloak + Active Directory for identity, RBAC and secrets management, GitOps deployment, the Grafana LGTM stack for observability, OpenMetadata for catalog & lineage — all running on Kubernetes, on your infrastructure.

05 — What operators say

Heard on real projects

“Your biggest advantage is the team. I was looking all over Europe and it is nearly impossible to find data scientists who also know telco. I could hire data scientists, but they would spend years learning telco — and I need to innovate now.”

Group CIO · European telco group

“This is amazing. I have never seen data combined from such sources the way you did it.”

CFO · Telco operator

“It's amazing how fast you can create solutions. I couldn't believe it until I saw it.”

Head of Operations · Telco operator

06 — Where this is going

Built today, aimed at the autonomous NOC

Dark NOC

Anthena — the network intelligence layer

A layer above the alarm plane that joins every signal by time and site, detects what alarms miss, explains incidents as cause→effect chains an operator reviews — and captures each confirmed explanation as a reusable, named detection.

Energy

Power anomaly detection

Nine defined use cases that cross-check billing, ELTEK measurements, equipment load and temperature to find the energy losses invisible to any single system — from phantom loads to dying HVAC.

AI infrastructure

Private AI for telco

An LLMOps control plane for operators: pool GPUs wherever they live, host and version models, see exactly who calls what with which data at what cost — and keep every token inside the perimeter.

See it on your data

A 60-minute walkthrough of the live use cases — and a frank conversation about which of them would land first on your network.