BitSwan for Telco · by Harmonum
AI for the network, built by people who ran one.
BitSwan turns RAN KPIs, alarms, power telemetry and supplier invoices into live operational intelligence — on-prem, open-source based, and in production at CETIN SK for years.

200,000+
events per second processed in production on telco data streams
Years
live at CETIN SK — national critical infrastructure, regulated environment
20+
telco data sources connected — RAN, core, CPE, power, inventory, CRM
8
use cases live today, each with a documented replication pattern
01 — The problem
Two gaps every telco CTO knows by name
The data exists. The tools exist. What's missing sits between them.
The operational gap
The cause lives in a layer no one is watching
RAN, transport, power, CPE and tickets each have their own console. A degrading backhaul link silently starves a cell; by the time KPIs visibly drop and calls arrive, the trail is cold. Meanwhile, the scripts that should glue it all together are one-off, unowned, and quietly talking to production systems.
Per-layer tools, no cross-layer view — symptoms get fixed, causes survive
Vibe-coded automations: no Git, no RBAC, no monitoring, no owner
Vendor platforms that lock the roadmap to someone else's priorities
The talent gap
Data scientists who speak telco barely exist
AI on a network needs people who understand both KDE models and what PRB utilisation means at 17:00 on a village site. Hiring one side and training the other takes years a transformation roadmap doesn't have.
“It is nearly impossible to find data scientists who also know telco. I could hire data scientists, but they would spend years learning telco — and I need to innovate now.”
Group CIO · European telco group
02 — What you get
A platform, a team, and a pace
Platform
Production-ready from minute one
BitSwan is an enterprise data & AI automation framework: real-time pipelines, Python automations, MCP servers and AI agents — with GitOps deployment, RBAC, secrets management and monitoring built in, not bolted on. Fully on-prem, under your control.
People
Telco DNA, not generic consulting
Decades of combined telco experience on one team: a former telco CIO, CTO and directors of network operations, alongside data scientists and programmers who have worked inside telcos for years. We don't need a workshop to learn what an S1AP alarm or an E-RAB failure means — we've carried the pager.
Pace
Weeks to value, not roadmap quarters
Use cases ship on rails that already exist: the battery-intelligence pilot pattern lands in one region inside eight weeks, and every new connector reuses hardened production modules. Heavy AI use on our side is part of why.
03 — In production
Use cases running on a live network today
Every one of these is deployed at a real operator, with screenshots from the live systems and a video walkthrough.

Network
RAN & transport anomaly detection
A dedicated ML model for every network element across key metrics in 2G/4G/5G and transport. Deviations are correlated across KPIs, filtered for persistence, and handed to operators with one-click feedback.

Energy
Power & invoice intelligence
AI reads every supplier invoice, reconciles invoiced energy against measured site consumption, and queues the discrepancies for review. Energy stops being a line item and becomes an observable system.

Customer & Ops
TESU — the technical-support cockpit
Everything about one customer's connection on one screen: antenna, router, signal, site and cell health with anomaly flags, 30 days of history, and remote actions — plus an AI assistant being built on top.

Network
Site status & network outages
Real-time site availability derived from core signalling: which sites are down, since when, how many customers are affected — with hierarchy, history and a resolution workflow.

Energy · Network
Power outage detection
Mains-power loss detected at the site level and mapped across the country in real time — so the NOC sees the grid event behind the network event.

Network & Ops
Planned outage management
Every planned work order resolved to the customers it will hit — with locations, contact numbers and a ready-to-send notification message. Maintenance stops being a surprise to the people it affects.
Energy
Battery intelligence
Every site battery scored from real outage behaviour, inventory age and load — producing a traffic-light replacement queue for the NOC and field maintenance instead of calendar-based guesswork.
Customer & Ops
Chatbots & AI agents
AI assistants over live operational data, served on private LLM infrastructure through governed MCP interfaces — every tool call authenticated, authorized and audited, and no tokens leaving the building.
04 — How it's built
Open source underneath. BitSwan as the backbone. Your hardware.
Kafka, ClickHouse, Elasticsearch, Grafana, Keycloak, Kubernetes — assembled and operated as one platform, with BitSwan handling ingestion, pipelines, orchestration and deployment. No vendor lock-in, EU data residency, everything on-prem.

Governed end-to-end: Keycloak + Active Directory for identity, RBAC and secrets management, GitOps deployment, the Grafana LGTM stack for observability, OpenMetadata for catalog & lineage — all running on Kubernetes, on your infrastructure.
05 — What operators say
Heard on real projects
“Your biggest advantage is the team. I was looking all over Europe and it is nearly impossible to find data scientists who also know telco. I could hire data scientists, but they would spend years learning telco — and I need to innovate now.”
Group CIO · European telco group
“This is amazing. I have never seen data combined from such sources the way you did it.”
CFO · Telco operator
“It's amazing how fast you can create solutions. I couldn't believe it until I saw it.”
Head of Operations · Telco operator
06 — Where this is going
Built today, aimed at the autonomous NOC
Dark NOC
Anthena — the network intelligence layer
A layer above the alarm plane that joins every signal by time and site, detects what alarms miss, explains incidents as cause→effect chains an operator reviews — and captures each confirmed explanation as a reusable, named detection.
Energy
Power anomaly detection
Nine defined use cases that cross-check billing, ELTEK measurements, equipment load and temperature to find the energy losses invisible to any single system — from phantom loads to dying HVAC.
AI infrastructure
Private AI for telco
An LLMOps control plane for operators: pool GPUs wherever they live, host and version models, see exactly who calls what with which data at what cost — and keep every token inside the perimeter.
See it on your data
A 60-minute walkthrough of the live use cases — and a frank conversation about which of them would land first on your network.
